My Keys LLC
SMS / Text Messaging Terms
Last updated September 6, 2026
These terms apply to the Keys Assistant text program operated by My Keys LLC for TimeKey and other Keys products you choose to connect.
Program and sender
Program name: Keys Assistant. Sender: My Keys LLC. Messages are sent from and received at (320) 302-7744.
What the program sends
Conversational assistance you request in plain language; confirmations and updates for planner, task and schedule changes you asked for; reminders you set; account and service-related notifications; and activity confirmations for the Keys products you have chosen to connect. Messages are a response to your own requests and settings.
How you join
You opt in by ticking the consent box and providing your mobile number on the text messages page, during account creation, or in Settings. The box is never pre-ticked and consent is never bundled into another action. If a provider keyword opt-in is offered in future it will be described here before it is used.
Frequency and cost
Message frequency varies and depends on how you use the assistant and which reminders you set. Message and data rates may apply under your plan with your mobile carrier.
STOP and HELP
Reply STOP to any message to opt out; you will receive one confirmation message and no further messages. Reply HELP for help. You may also opt out in Settings or on the text messages page, or contact us at support@mytimekeys.com.
Consent
Consent is not a condition of purchase and is not required to create or use TimeKey. Consent applies only to the mobile number and person who opted in; do not enrol a number that is not yours. You may revoke consent at any time. If your number changes or is reassigned, please opt out and re-enrol the new number.
Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Delivery depends on your device, coverage and carrier, and is not guaranteed. Supported carriers may change without notice.
Your mobile information
Mobile numbers, SMS opt-in data and messaging consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Your number is shared only with the messaging provider and carriers needed to deliver the messages you requested.
Privacy and terms
See the Privacy Policy and the Terms of Service. These SMS Terms form part of the Terms of Service.
Help
Reply HELP to any message for help. For anything the assistant can't answer, use Support or email support@mytimekeys.com.